1. Introduction
PrimeHaul360 Logistics LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.
By accessing or using our website or services, you consent to the practices described in this Policy.
2. Information We Collect
We may collect the following categories of personal and business information:
Personal Identification Information: Name, phone number, email address, company name, and business details.
Payment Information: Billing address, payment card details, bank details (including Airwallex and other online banking methods), or transaction history.
Technical Information: IP address, browser type, operating system, and device identifiers.
Usage Information: Pages visited, time spent on the site, and referral links.
3. How We Collect Information
We collect information through:
Online forms and sign-up pages.
Payment processing systems (Stripe, PayPal, Airwallex, and GoHighLevel).
Cookies, analytics, and tracking tools (Google Analytics, Facebook Pixel, and GoHighLevel tracking).
Direct communication, including phone calls, emails, or messages from customers, carriers, or partners.
4. Use of Information
We use the collected information to:
Provide and manage logistics, dispatch, and carrier services.
Process transactions and verify payments.
Communicate with users, carriers, and partners.
Improve our services, website functionality, and customer experience.
Comply with applicable laws and regulations.
Conduct analytics, marketing, and performance tracking.
5. Cookies and Tracking Technologies
Our website uses cookies and tracking tools to improve user experience, analyze traffic, and support advertising. Users can manage cookie settings through their browser preferences.
6. Sharing and Disclosure of Information
We may share information with:
Third-party service providers (such as payment processors, analytics providers, and load board platforms).
Business partners involved in transportation, dispatch, or factoring services.
Regulatory authorities or law enforcement when required by law.
We do not sell or rent personal information.
7. Data Retention and Security
We retain data for as long as necessary to fulfill the purposes described above or as required by law. We implement commercially reasonable safeguards to protect against unauthorized access, loss, misuse, or alteration of information.
8. Your Rights and Choices
You may:
Request access to or deletion of your personal data.
Opt out of receiving marketing communications.
Disable cookies through your browser.
To exercise your rights, contact us at [email protected].
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised version date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: